This is an article that has been in the works for a couple of weeks, but unfortunately made all the more timely by the terrible incident that Kathy Sierra is going through right now. Sadly, though, she is far from alone in this problem. I personally know several other bloggers and community members who have been struggling with online threats and stalking behavior in the last few months. I’ve had to deal with (relatively minor) versions of it myself, mostly just by being a female tech early-adopter and conference organizer.
As the ever-expanding blogosphere reaches a more mainstream audience, prominent bloggers and community members attain celebrity status, and thus, they begin to draw anti-celebrity backlash. Add in the research showing that people find it easier to be, well, completely reprehensible online because of the perceived anonymity, and it should come as no surprise that we’re suddenly having to deal with a surprising number of trolls, stalkers, and worse. We’ve hit critical mass.
And while entertainment industry and political celebrities seem to have developed the means of protecting themselves against these people, the tech industry is rather poorly prepared for it. Think of the differences in security between, say, the Oscars, and ETech. This leaves conference planners (and especially un-conference planners) with the very uncomfortable task of figuring out how to screen for this – and how to protect speakers (and all barcampers) without completely destroying the sense of community we’ve all worked so hard these past 18 months to foster.
Sadly, we had to deal with a similar issue for BarcampLA-3. An individual who had previously been a respected and contributing member of our community took an unfortunate turn at BarcampLA-2. At our event in November, we had to deal with extremely disruptive behavior during sessions, harassment of female barcampers (to the point where they felt unsafe), and flagrant alcohol and drug abuse on site. Since then, the same individual has also been exhibiting online stalking behavior towards local (female) community members, as well as making public calls for violence against specific individuals in our community in San Francisco.
And then, he signed up for BarcampLA-3.
Obviously, this is was not ok, but it’s a difficult decision to un-invite someone to an un-conference. Even more difficult was figuring out how to enforce it if we did. On the other hand, it was paramount that we keep our attendees safe. In light of this challenge, we drafted the following:
Code of Conduct
To ensure that BarCamp is a safe, enjoyable event for all comers, we have devised the following baseline code of conduct.
The following will not be tolerated and will result in immediate dismissal from BarCamp. Please review these rules carefully, there will be a zero tolerance policy in place at the event:
- Excessive Alcohol Usage, or ANY alcohol usage outside of the venue. This is disrespectful and the possible legal ramifications could jeopardize the event for everyone.
- Use of illegal drugs in or anywhere near the venue. As in #1, not only is this disrespectful to other BarCampers, it could also lead to the event being shut down. This is unacceptable.
- While healthy, participatory discourse is encouraged, we will not tolerate abusive, badgering, or baiting arguments, whether during a session or otherwise. Likewise, disrupting the presentation of any individual, either through excessive interruptions, loud talking through a session in close proximity to a session, or attempting to take the stage (or similar presentation area) during another individual’s presentation will be grounds for immediate dismissal.
- Aggressive behavior towards other BarCampers, whether physical or verbal, will not be tolerated. This covers, but is not limited to:
- Threats of violence
- Excessive personal insults
- Sexually aggressive behavior
- “Stalking behavior” of any sort
- Harassment of any person present at BarCamp
We want to make BarCamp a safe and comfortable environment for everyone involved, which is why we believe these very basic ground rules are necessary and non-negotiable. Feel free to contact any of the organizers if you have any questions on this matter and we will be happy to address your concerns.
Roughly a week before the event, we posted this Code of Conduct in the BarcampLA section of http://barcamp.org. We also sent the text directly to the individual cited above, not formally uninviting him, but letting him know that yes, we were watching, and yes, we were talking directly to him. We had an unofficial security force lined up for the days of the conference (essentially, a small group of very large geeks willing to serve if needed) and a small cash fund to call a taxi for any individual who needed to be ejected from the event.
In the end, our event went off without any of the problems experienced before and, hopefully, the majority of campers never knew that these issues were at hand, which was our goal. We want people to feel safe at BarCamp, and not because there’s a security guard at the door.
But as our events become larger and ever more publicized, these issues will continue to crop up, and most likely, even to grow. As organizers, we have a distinct challenge in front of us – to protect the spirit of our community while also protecting our community members. While it’s far from pleasant, I believe we must be proactive about calling out the behaviors that will not be tolerated at our events (and ready to take action if needed). Please feel free to amend and re-post the guidelines above. I hope this begins a discussion, and I’m really looking forward to getting feedback from the community on this matter.
And lastly, please do not be complacent about the issue of online stalking. NO ONE in our community deserves to live in fear.
-CRW






10 comments
Comments feed for this article
March 27, 2007 at 12:21 am
Kathy Sierra sagt Etech Vortrag wegen Morddrohungen ab at franztoo
[...] hat mich gerade angerufen und auf einen Artikel hingewiesen, den sie eben auf den Barcamp Blog veröffentlicht hat. So scheint die Bedrohung kein isolierter Einzelfall zu sein. Es gibt seit geraumer Zeit auch [...]
March 27, 2007 at 12:56 am
Morddrohungen gegen Blogger at Timo Heuers Weblog
[...] es scheint auch kein Einzelfall zu sein. Robert Scoble gibt übrigens aus Solidarität erstmal das Bloggen für zwei Wochen [...]
March 27, 2007 at 2:45 am
interneteconomics.de/blog » Blog Archive » Todesdrohungen erschüttern US-Bloggerszene
[...] Anruf mit Crystal Williams, der auf einen Artikel hingewiesen, den sie eben auf den Barcamp Blog veröffentlicht hat. So scheint die Bedrohung kein isolierter Einzelfall zu sein. Es gibt seit geraumer Zeit auch [...]
March 27, 2007 at 9:59 am
James Cooper
This is definitely one of the most unfortunate side-effects of empowerment granted through the Internet’s perception of anonymity. While I don’t believe in taking away the freedom to be anonymous I don’t believe this abuse should be tolerated either.
There is great strength in numbers and I think that community efforts through groups such as the BarCamps can provide a strong united front against such abusers of this freedom. The fact that the word about this story is rapidly spreading is very encouraging, but there remains much to be done.
Part of those efforts does include establishment of clear guidelines and an organized detail for dealing with disturbances, as was done for this last BarCampLA. However, individuals should also be informed on what they should do if they are victims of such harassment. That is to say, where they can go, who they can talk to, and if necessary, what they can do to protect themselves.
A clearly marked, always manned desk for assistance, announcement of some (but not necessarily all) “security” personnel, and a session on personal defense would all lend to a better sense of security for attendees and help deter unwanted behavior. On the last point, a lot of relevant information is easily accessible on- and off-line and can be customized for the purpose of presentation at a BarCamp or similar event.
I will be looking further into this information and I encourage other to do the same. In the meantime I applaud all these efforts to help establish security in this anonymous world and the strong sense of support and community that has shown itself in the wake of these unfortunate events.
March 27, 2007 at 12:00 pm
J.D. Falk
Usenet went through this, too, but never recovered. The same thing happened to a number of other online communities.
I think the blogging community could learn a lot from those past experiences. Community isn’t new.
March 31, 2007 at 4:44 pm
Crystal williams
No, of course this isn’t new. The Well went through this, Usenet went through this. Critical mass + anonymity necessarily leads to these issues. We’re going to have to put up a pretty good fight, though, if we want to fare better than those communities did with these challenges. Excellent suggestions, James, re: encouraging people to speak up if they’re being harassed and giving them a good avenue to do so.
August 14, 2007 at 6:49 pm
Alex Piner
I am the person referred to in this post and while I did fight my “War For Drugz” inappropriately, strongly object being implicated in STALKING BEHAVIOR.
I am willing to shine a light on the mails in question to the public, as I feel GROSSLY misinterpreted, to the point of being censored on the barcamp.org los angeles section as if i was the boogerman.
I did make a naughty post regarding the Great Tantek Celik
(barcamp, microformats, best css rendering in user agent when at Apple, etc.), it was intended to be affable, it was my mistake, for which I profusely apologize, but there was no “making public calls for violence against specific individuals” .
I feel this is a shrill response, and that the misperception of my actions is “mostly harmful” , as I do have legitimate contributions to make , as I am starting the first SearchCamp in Los Angeles.
I choose not to suck up to the organizers, who have created a $20 barrier to ANYONE attending the ancillary LA G33kdinner, in order to make it difficult for me to attend.
I am a bit hurt, as I have met some of the most extraordinary individuals at BarCamps, but “extending the Work of Douglas Engelbart’s Augmentation” is unstoppable, so I shall be even more organized than ever.
I invite ANYONE to rebut, dispute, etc. the situation posted above, or even better, “ASK ME ABOUT AUGMENTATION”.
Alex Piner
October 21, 2007 at 9:43 pm
Sociosophy » Clever, Clever Girl
[...] Trolls, Stalkers, and BarCamps – How to Deal [...]
April 30, 2008 at 5:29 pm
nina
Cool article. A flipside-affect though that I’d be curious to get your feedback on: how to as a community, address and combat the unfortunate and opportunistic (and I hope few) instances of slanderous and wrongful-accusation of online stalking…. other than lawsuits or just “taking the high road” and looking the other way.
I’ve been regularly accused of online stalking by an aspiring celebrity blogger- and for the most part, I kind of (personally) don’t care. It is a sad, sad artifact of a dissolved friendship- and the dissolution of our freindship broke both of us, and that is something I do care about. However, the specific (or any) online activities that I’ve been accused of, I’m not guilty of- and yet the blogger has continued to leverage her alleged victimization by myself and others, by continuously blogging about it- impressing readers, gaining hits, etc.
More recently, the blogger facilitated a session at a notable tech conference, covering the subject of online identity and privacy… and has also become a prominent invited speaker for various tech companies and shindigs, as an authority on the subject of online identity and the negative backlash of online stalking.
What does bother me, is that this person now speaks as an authority on a subject that through my non-participation in the deeds I’m accused of, I know her experience to be both flawed and partially fraudulent with.
I’m a UE designer, and have been consistently working on social/participatory webapp projects, for the last 4 years. As a person who does take backend and community methods of ensuring online safety and freedom of expression, very seriously- it is a huge bee up my bonnet, that a person who is being embraced as a credible industry influencer, bases (at least) some of her work, on truths that from my personal experience with her, I know to be fraudulent.
Credibility in the online space is tough enough- and it’s such a downer, to see someone speaking on a subject as a credible authority, when I know they’re not. My experience building products has taught me that what little of the information out there, is being glommed-onto by businesses fiercely… because there just isn’t that much of it out there to look to for research and guidance, with the participatory web being as new as it is.
It is very easy to accuse someone of “online stalking” by tossing a screenshot with an IP address into a ppt slideshow, with the requisite additional forensics to conclusively tie that IP address to the person in question, not shown. We all understand PPTs at conferences to be ’snapshot’ views of much, much research that in full simply cannot be presented in a 20 or 40 minute conference presentation.
Now knowing a chunk/source of this information to be severely flawed- and in realizing this, also catching a glimpse of just how easy it is to jump up on a soabox and fabricate the “victim” flag for the presumed personal benefit of site hits and the professional appearance of credibility- I’m super, super bummed. I’m a professional in this space, and convincing suits of the credibility in research I present is a truly, truly difficult task… and a necessary one to get the green light on ideas that are new and risky (which anything has to be these days, to be innovative or competitive).
Thoughts? (sorry for the length- didn’t really know how to summarize much shorterly).
May 28, 2008 at 11:01 pm
Paul
It’s crazy to think that some previously respected in the online community had to have these measures taken against them, although the very nature of the web lends itself to anonyminity, and as a result we have to deal with online what we can police in the offline world. I guess online its much more of a community effort in erradicating this kind of behaviour, with a safety in numbers sort of approach.